The personnel at the counter was very helpful. Everything ran on time.
The personnel at the counter was very helpful. Everything ran on time.
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
More information is needed on travel Requirements in the check in website
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
The personal at the front desk in Manaos was awesome, I have never experience anything like that before, the person who attended me deserves to have a promotion I still remember him, very educated, kind but overall he could put himself on your position
The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff
No comfort at all. You should add at least 1 meal or a bottle of water. I wanted to buy one sandwich and everything was gone.
It is better at the jfk than my home country. It was very easy and everything was on time.
They could offer food and drink without having to pay extra for it,
No complimentary snacks, food, beverages (even water) blanket and pillow on a 6 hours long flight (economy comfort). A low form of nickeling and diming. Lost a recurring pessanger over a soda. Will never fly Avianca again.
Flight attendants to show up on time, offer drinks and food.
They charge me $190.00 dollars for the baggage for the bag in side the plane and in the baggage compartment in the plane. The service I got bad bad bad they make wait for a log time and i got to the airport 4 hours before. I don't think I'm going to use you guys never never again no support . And I am going to tell all the guys and people i now to don' use KAYAK
Voo longo nem mesmo água ou gelo é servido, se quiser tem que pagar. Embarque é péssimo, mau atendimento.
Terrible… missed our flight due to ridiculously long time to go thru baggage check-in!
Not much seat room, but that was unexpected. But the seat headrest was very uncomfortable.
I paid just under 200 for flight and luggage, then paid 200 to change the flight, then paid 100 for a carry on. Then the cancelled the flight. Of the 500 I spent they refunded 250. I bought a delta flight for 270 never flew with spirit, but spirit kept 250, not even refunding the 100 for the carry on though they cancelled the flight (for weather on a day with only a slight rain ).
The seemingly have no respect for their customers, on any level. Definitely my last time flying spirit.
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.
The flight was over two hours delayed from Honduras and over 3 hours delayed from the connecting flight. Ridiculous!!!
Bad, my flight was delayed several hours. I was suppose to leave at 6:25pm, did not end up leaving till almost 11:00pm.
Compared to other airlines, this was a bit sub par in my honest opinion. My flight back was better than my departure flight.
Only inflight purchases for food and water. Nothing comes with ticket price. Have to purchase bags, food...
Offering free water, tea, or coffee for longer periods of flight